site stats
Brew Online, site logo.

Deliveries

We dispatch deliveries every day (Mon-Fri) and aim to get items out of the warehouse within 1 working day.

Items weighing less than 2 kg general go Royal Mail.

Items weighing 2-3 kg may go Royal Mail 1st Class

Items over 3 kg will go with Parcel Force or DHL

Unfortunately some postcodes will incure additional cost, i.e. Highlands & Islands, if this is the case we will contact you prior to dispatch.

New Service

For people who are out at work all day there is a new service called UPS shop, where your goods are securely deliveried to a local UPS drop off point for you to collect later (up to 10 at night in some places).  This service is building and there are many local drop off points, for example there are 2 in a small town like Weybridge.

Problems

If your item does not arrive with 3 days or arrives damaged, please contact us immediately (incl photos of damage).  We will do our best to contact you within 1 hour of a problem being reported.